It is quite easy in get in touch with the customer care officials, you can do it just be following some very simple steps that have been listed below:
On the official website of American Airlines, browse for the Contact us option if you want to avail the customer service support.
You will be shown the contact details like official contact number, official email address, etc. There you can choose your preferred method of availing assistance.
Via phone: you can simply fetch the phone number from the website, place a call to them and get in touch with the concerned executive.
Via live chat/online chat: You can avail this facility by selecting the issue that you are facing from the list that is shown there. You will be assisted accordingly then there. This is one of the most spontaneous methods of availing assistance.
What is the timing to get in touch with the customer care officials?
To be facilitated by the live person facility at American Airlines customer service chat, you need to check with the availability of the officials. As per the guidelines offered by official website of American Airlines, the officials are available from 8 in the morning till 6 in the evening. To the emails containing any sort of complaints, they prefer to reply within 24 hours.
What is the refund policy for cancelled flights?
As per the official refund policy released by the American Airlines, the original amount is refunded back only when the refund procedure initiates within 24 hours of booking. If this is not the case, then a fixed amount named as refund fee is deducted sand the left over amount is credited to the travel account of the passenger.
Read Also: American Airlines Cancellation Policy
What is the procedure of getting refund at American Airlines?
The procedure of availing refunds at American Airlines is quite easy for the passengers who want avail refunds against their air tickets, here are the steps for the same:
In the manage booking section of the official website of American Airlines, you have to enter certain details like booking ID and surname as on the air ticker that has to be canceled.
Once your itinerary displays on the screen, you can simply press the cancel button present there.
A confirmation mail for your cancellation will be sent to your registered email address.
After that, you need to file for refund and the applicable amount will be refunded back to your account in next 5-7 working days.
This is everything you need to check about American airlines live chat and also you can read the above article and equip yourself enough for the situations when you must be planning to fly with American Airlines.