We value the of time of our Clients and Psychologists alike and want our clients to make the most out of the time in every session. For this, the client’s attendance is important and we have strict policy against frequent absenteeism or late-coming. All clients must be well
versed with the Terms & Conditions that have been written keeping in mind the best
interest of the clients. By making a booking or payment (on our website, practo, phone, email or through any other medium) clients imply that they agree to these Terms & Conditions.
1. Clients who come in late for the appointment, will get only the remaining time of the
session. The payment will remain that of one hour.
2. In case, the client wants to extend their session, the extension is subject to
availability of the Psychologist.
3. In case, the client wants to take up more than 5-10 minutes of the next session, they
will be liable to pay for the next hour as well.
4. 24 hours cancellation policy: If a client wishes to cancel his/her appointment, they must do so at least 24 hours prior to the appointment time. Any cancellation done after that will be chargeable amounting to fees for one session. The client must make this payment before their next session at Karma.
5. If a client repeatedly cancels two or more consecutive appointments he/she will be
liable to pay a cancellation fee which is equal to the hourly fee of the psychologist.